TURQUOISE STONE NECKLACE
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FREE SHIPPING ON PURCHASES OVER €30
Collar de cadena realizado en acero inoxidable dorado con colgante de piedra turquesa.
- Cadena: 41cm (+6cm alargador).
- Tamaño del charm/colgante: 1,5cm x 1,8cm.
Shipping and Deliveries
Shipping and Deliveries
At DRAMMAS when you place your order you will receive a confirmation email. If you have any questions related to your order, please contact us by sending an e-mail to info@drammas.com.
Each order will be shipped in a single box or packaging bag , depending on the size of the product. If you want an extra box you can buy it separately.
Shipments are only made on business days (holidays not included). Keep in mind that deliveries will not be made to post office boxes.
Once we have processed your order we will proceed to the shipment. Shipments are made through the company Mail in the modality of certified shipping. Shipping costs and delivery times vary by destination:
PENINSULA, BALEARIC ISLANDS
- Shipping cost: 4. FREES with orders over 30€ .
- delivery in 2-5 days working days, depending on the workload and the destination of the package.
- You will receive an email with the tracking code of your package.
- If home delivery does not take place, Correos will leave a notice in your mailbox and you will be able to pick up the shipment at your Reference Post Office during the following 15 calendar days.
CANARY ISLANDS, CEUTA AND MELILLA
- Shipping cost: 4. FREES with orders over 30..
- delivery in 5-10 days working days, depending on the workload and the destination of the package.
- You will receive an email with the tracking code of your package.
- If home delivery does not take place, Correos will leave a notice in your mailbox and you will be able to pick up the shipment at your Reference Post Office during the following 15 calendar days.
In the case of the CANARY ISLANDS, it is essential to indicate the DNI when making the purchase. If customs expenses are incurred, these will be assumed by the client.
INTERNATIONAL
- Europe: 8 / 4-10 dayss weekdays FREE with orders over 50..
- Rest of the world: 8 / Depending on the country of destination.. (Dispatch 1-3 days / Shipping: 15-20 days). FREE with orders over 50..
- If you live outside of Spain, you can also receive your order through certified mail .
- We will send you an email with the tracking code of your request.
- If customs expenses are incurred, these will be assumed by the client.
- Some shipments to countries outside the EU may incur additional fees and taxes, which in any case will be the responsibility of the buyer.
In times of high volume of orders (Christmas, Black Friday, Sales, etc.) delivery times may vary.
Returns & Exchanges
Returns & Exchanges
CHANGES
¿What steps do I need to follow to make a change??
The period of time to make a change of a product is 15 calendar days from the date of delivery of the order .
If all the requirements for the change are met, only one change will be made per order.
Email usinfo@drammas.com notifying of your intention to change indicating your order number.
You must specify your full name or your order number so that we can quickly process your request.
* Balearic Islands, Canary Islands, Ceuta and Melilla and International Changes and returns are always the responsibility of the customer.
¿In which cases I can or cannot change some earrings?
The period of time to make a change of a product is 15 calendar days from the date of delivery of the order .
If all the requirements for the change are met, only one change will be made per order.
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changes are not allowed for the loss of the bathroom in your earrings and for the use of them, for hygiene reasons.
The speed in the loss of bath will depend on different factors such as sweating, excessive contact of the product with water, the use of creams-colonies or the use of chemical products on the skin, as well as the care and conservation of the product or the pH of the skin of each person.
Know thecare that you should follow in our little jewels.
changes are allowed due to an erroneous order received, due to missing or falling zircons or due to a failure to close the earring*
*Sometimes the rings have a slightly more complex closure, if you write to us by email we can specify how to solve it.
¿In which cases can I change some necklaces or not??
The period of time to make a change of a product is 15 calendar days from the date of delivery of the order .
If all the requirements for the change are met, only one change will be made per order.
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changes are not allowed for the loss of the bath in your necklaces or for the hook of the chain in some article of clothing.
The speed in the loss of bath will depend on different factors such as sweating, excessive contact of the product with water, the use of creams-colonies or the use of chemical products on the skin, as well as the care and conservation of the product or the pH of the skin of each person.
Know thecare that you should follow in our little jewels.
changes are allowed due to an erroneous order received, due to missing or falling zircons, due to a chipped medal or due to a broken chain in the welding area*.
*The chains sometimes break due to the welding zone, if you write to us by email we can offer you a solution.
¿In which cases can I change some bracelets or not??
The period of time to make a change of a product is 15 calendar days from the date of delivery of the order .
If all the requirements for the change are met, only one change will be made per order.
---
changes are not allowed for the loss of the bathroom in your bracelet.
The speed in the loss of bath will depend on different factors such as sweating, excessive contact of the product with water, the use of creams-colonies or the use of chemical products on the skin, as well as the care and conservation of the product or the pH of the skin of each person.
Know thecare that you should follow in our jewels.
changes are allowed due to an erroneous order received or failure to break.
¿In which cases can I change some rings or not??
The period of time to make a change of a product is 15 calendar days from the date of delivery of the order .
If all the requirements for the change are met, only one change will be made per order.
---
changes are not allowed for the loss of bath in your rings.
The speed in the loss of bath will depend on different factors such as sweating, excessive contact of the product with water, the use of creams-colonies or the use of chemical products on the skin, as well as the care and conservation of the product or the pH of the skin of each person.
Know thecare that you should follow in our little jewels.
changes are allowed due to an erroneous order received, a wrong size, a chipped ring or a broken ring.
RETURNS
¿In which cases returns are made?
- The customer receives the order in poor condition. In this case, DRAMMAS will bear the cost of the corresponding shipping costs.
- The client has made the wrong ring size and wants to change it. In this case, the customer must bear the cost of the corresponding shipping costs.
- The product is not what the customer expected and wants to change it. In this case, the customer must bear the cost of the corresponding shipping costs.
Important note: In the case of earrings, no refunds will be made for hygiene reasons.
It is essential that the products are in perfect condition without having been used. It will always be the customer's responsibility to provide the appropriate packaging to send the return to DRAMMAS and that it arrives in perfect condition.
If the items are received in poor condition, we will not be able to make the requested return. The customer is responsible for the state of the product until it is received at DRAMMAS.
The time period for return an item is 15 calendar days from the date of delivery of the order .
In no case will shipping costs already paid be refunded. Only the full amount of the product will be refunded.
¿Can I return my purchase and receive a refund??
¡At DRAMMAS we do make returns! And of course we will refund the amount of the product you want to return, but not the shipping costs you paid.
We want the customer to always be satisfied with our designs and with their order. In case you want to make a return you will have to contact our customer service teaminfo@drammas.com
¿How and when will I receive the amount of my refund?
Once the return is approved, you will receive the amount in the same way you made your purchase, through a refund through PayPal or through a refund to your credit card.
After approving the return you will receive a confirmation email indicating that the amount will be credited to your account in the next 7/8 days after notification.
jewelry care
jewelry care
All our little jewels require a certain care to maintain their original color and shine and thus make them last as long as possible. In addition, gold-plated or gold-plated jewelry requires even greater care.
Next, we show you some useful tips so that your jewel always remains perfect:
- Avoid exposing the jewel to corrosive agents such as:perfume, makeup, alcohol, chlorine, sea water, sweat, detergents, food grease or bleach.
- We recommend not wearing the jewelry to sleep, exercise or shower (the PH of each person can affect the brightness and/or color of the jewelry).
- A good way to prevent oxidation is to store jewelry in airtight, dry places and away from exposure to sunlight. Disuse can also influence oxidation.
- Store each jewel individually to avoid contact with others and that they can be scratched.
*Gold plating is not guaranteed to last forever. There are several factors that can influence the gold bath to gradually disappear, such as body sweating or the PH of each person's skin. For this reason, we recommend that gold-plated or gold-plated jewelery be cared for more delicately.
It is for a gift?
It is for a gift?
If your purchase is for a gift and you want to receive each product in an additional box, you can add one EXTRA BOX to your purchase.
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![TURQUOISE STONE NECKLACE](http://drammas.com/cdn/shop/products/MG_8140v2.jpg?v=1651405489&width=1445)
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![TURQUOISE STONE NECKLACE](http://drammas.com/cdn/shop/products/2022-04-2811_43_51.749_0200v3.jpg?v=1651405489&width=1445)